Losing or forgetting your password can be frustrating, but we're here to help you regain access to your account. Follow these simple steps to reset your password:
Step 1: Visit Our Login Page
Start by visiting the login page of our platform. You can typically find this by going to our website and looking for a "Login" or "Sign In" link.
Step 2: Click on 'Forgot Password'
On the login page, you should see an option that says "Forgot password." Click on it to initiate the password reset process.
Step 3: Enter Your Email Address
In the provided field, enter the email address associated with your Perception account. Make sure it's the same email you used when you created your account.
Step 4: Click 'Recover Password'
Once you've entered your email address, click the "Recover Password" button. This action will trigger an email with a verification code to be sent to your inbox.
Step 5: Check Your Inbox (or Spam Folder)
Go to your email inbox and check for a message from us. If you don't see it in your inbox, be sure to also check your spam or junk folder. The email will contain a verification code that you'll need to proceed.
Step 6: Enter the Verification Code
Return to the password reset page you kept open and enter the verification code you received in the email into the form field provided. Double-check to ensure accuracy.
Step 7: Enter Your New Password
Now, it's time to create a new password for your account. Enter your new password in the designated field. Be mindful of any password requirements that may be in place, such as minimum length or special characters.
Step 8: Confirm Your New Password
To avoid any mistakes, confirm your new password by re-entering it in the field provided.
Step 9: Click 'Reset Password'
Once you've entered and confirmed your new password, click the "Reset Password" button. Your password will be updated, and you'll be redirected to the login page.
Congratulations! Your password has been successfully reset, and you can now log in with your new password to access your account.
If you encounter any issues during this process or need further assistance, please don't hesitate to reach out to our support team. We're here to help you with any questions or concerns you may have.